Our Tile and Grout Cleaners Worked Wonders on This Shower in Island Park

May 21, 2022

A homeowner in Island Park tried several products on his shower, but nothing seemed to work. The tiles had grown discolored, especially on the floor where a large black stain had covered most of the surface. The most alarming problem, however, was the grout. There was mold covering most of the grout lines, and the shower seams seemed to be on the verge of collapse.


The homeowner was still undecided about hiring a professional restoration service but quickly made up his mind after coming across Sir Grout Nassau New York. He found our website by chance and was delighted by the results on display in our picture gallery. After reading more about our services, the homeowner got in touch with our Tile and Grout Cleaners in Island Park and asked about getting an in-home evaluation so they could get an assessment of his shower.

Following the homeowner's request, our specialists went to his apartment a few days later to look at the shower. The homeowner wasn't wrong to be concerned; a lot of water had seeped into the shower seams and behind the tiles, adding to the damage that the grout had accumulated over the past few weeks. Our specialists reviewed the client's cleaning methods, specifically the products he used for shower cleaning and discovered various acidic ingredients that shouldn't be used on hard surfaces. They explained to the client that most generic cleaners have acidic imbalances that make them harmful to tile and grout, causing gradual deterioration and enabling the absorption of mold. The client's shower required a professional cleaning service, and the old caulk needed to be replaced to stop the damage from growing deeper. The client was happy with this approach and scheduled a new appointment for the restoration.

Our specialists came back a few days later and started right away. They cleaned all shower surfaces using a pH-neutral cleaner and a high-speed scrubbing machine. Our product effectively gets rid of all the stains and stickiness, all while preserving the tiles' color. It is also the best way to clean grout without weakening its surface over time. Once all parts of the shower were spotless, our specialists steam cleaned the area for good measure before moving on to the next part of the process.

They made the necessary repairs on the seams, carefully removing the old caulk and installing a resistant epoxy grout in the areas that had taken most of the damage, particularly the horizontal joints between the floor and the walls. This way, the shower joints were better equipped to resist the effects of moisture buildup. Then, our techs applied a coat of Sir Grout's ColorSeal on all the grout lines, meticulously making their way through all sides of the shower. When they were done, the white grout matched beautifully with the tiles' slightly darker shade.

The client was over the moon when he saw the results. No matter where he looked, all parts of the shower were clean, and the grout had been completely restored to make the tiles look even better than before. After admiring the shower for a few minutes, the client asked our specialists what he could do to preserve the shower's gorgeous appearance.

Our crew was happy to help him, so they went over the necessary steps to preserve the shower's good appearance in the long run. They recommended stopping using generic cleaners and applying pH-neutral products like Sir Grout's Natural Hard Surface Cleaner for the homeowner's weekly cleaning routine. Since our cleaner has no chemicals in its formula, there's no risk of grout damage and no toxic fumes to worry about. Our product is the simplest solution to keep the tiles and grout unblemished for a long time. Our specialists also recommended avoiding sharp cleaning tools like steel wools since they usually leave scratch marks on tile surfaces. The best way to keep the tiles dry is to wipe off the soap scum and water with a towel, a terry cloth, or a squeegee. Another way to help the process along is to open the windows a few hours a day to encourage the circulation of fresh air. After listening to our specialists' recommendations, the client thanked us once again and promised to recommend our services to everyone he knew in Island Park.

Sir Grout Nassau New York offers professional hard surface restoration services to bring back your tiles and grout from all sorts of damage. Armed with the most advanced equipment in the industry, our specialists provide thorough cleaning, recaulking, and sealing services to fend off the worst effects of moisture buildup. Contact us today and see the results for yourself. You can call (516) 620-7789 or fill out the "Request a Quote" form on our website to schedule an in-home evaluation. Don't forget to subscribe to our newsletter to learn more about our latest info and promotions.