A Travertine Floor in Lawrence, NY, Was Perfectly Enhanced With Our Stone Cleaning Service

June 19, 2024

Travertine surfaces are beautiful and durable, an excellent option for any area to give a stylish look to the home. However, the stone is prone to deterioration and can lose its appeal without proper care. In certain instances, it may be necessary to seek professional assistance to address long-term damage caused by daily wear and tear or harsh cleaning products. A client in Lawrence, NY, recently contacted us because she was experiencing a similar issue.


Over the years, her travertine floor deteriorated, and she was disappointed to see the surface looking grimy and unappealing. She tried DIY cleaning methods, but none provided the desired results. The negative outcome was frustrating, so she sought professional assistance after deciding it was the best option. She searched online for stone cleaning services in Lawrence, New York, and found a link to our website at the top of Google's results.

The homeowner had a great time exploring our website, which is easy to use and navigate. The user-friendly interface guided her to informative blog posts and a picture gallery that showed her the outstanding results of our work. She was convinced we could restore the floor, so she used our request a quote option to book a complimentary consultation on a convenient date and time.

At Sir Grout, we bring our best-in-class skills to every job, restoring honor to hard surfaces in need. We maintain a professional image that reflects our commitment to exceptional service, emphasizing punctuality, appearance, and readiness to handle any hard surface challenge. Our team wears sharp uniforms and drives well-marked vehicles, ensuring we are easily identifiable to our clients upon arrival.

During the inspection, we noticed a few issues. The surface was in poor condition, and the stone was soiled and decayed. Furthermore, the grout was unsealed, which is a problem that can lead to deterioration over time because this porous material can absorb external agents and become unsightly. It is necessary to apply a special sealant to prevent further damage.

Following the assessment, we recommended our stone cleaning and sealing service to restore the surface. We deliver effective results on every project using high-end equipment and exclusive products. After outlining each step of our professional restoration process, we provided a no-obligation quote, assuring the client that we would address the damage and enhance the floor.

The owner was pleased with the reasonable quote and our proposed solution. Consequently, she requested our services and scheduled a convenient date and time for us to return and complete the job.

Customer satisfaction is paramount to us, and the safety of our client's property is a top priority. We wear non-steel toe rubber sneakers, use lightweight tools, and protect all areas during our work. As scheduled, we returned to our client's home, eager to begin the job and restore the floor. We promptly set up our equipment and proceeded with the multi-step process, keeping our client informed and answering all her questions.

We deep-cleaned the surface using a high-speed scrubber and our exclusive cleaner. This superior product, crafted with top-quality ingredients, is stone-safe and ensures thorough cleaning without leaving any residue or damaging the surface.

Next, we restored the grout and sealed it with our premium sealant, ColorSeal. This high-quality product repels dirt, water, and grime, preventing stains and other damage. It's perfect for high-traffic areas as it minimizes wear and tear, making maintenance easy for our clients.

ColorSeal is a cutting-edge sealant that gives grout a consistent color and a refreshed appearance, enhancing the overall look of the surface. It comes in a wide range of colors, allowing our clients to find a perfect match for their tiles or choose a new shade for a stylish update.

After flawlessly executing all the steps, we cleaned up and invited our client to inspect the results. The owner was thrilled to see the renewed appearance of the surface and expressed her satisfaction, saying our work had surpassed her expectations.

She thanked us for our exceptional performance and promised to recommend our services to family and friends with similar hard surface issues. She also planned to help spread the word about Sir Grout by sharing her positive experience and giving us a five-star review on Google.

As always, we took some time to give our client a few helpful tips for better maintenance. We recommended keeping a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike other cleaners, our non-toxic product won't damage the stone, delivers amazing results, and is safe for everyone in her home, including pets.

In contrast, soap-based products or substances with acidic properties can damage the stone because they contain strong chemicals and other harsh ingredients. Moreover, they leave a residue that can dry on the surface, leading to discoloration, staining, and other issues like etching. Removing spills and keeping the surface dry with paper towels or terry cloths is also important. Avoid using abrasive tools because they can scratch the stone.

Do you want to revamp your dull travertine floor? Don't worry! Sir Grout Nassau New York's skilled craftsmen can tackle any hard surface restoration challenge. Our top-of-the-line processes can restore any surface in your home, making future maintenance less troublesome. Contact us today by calling (516) 620-7789 or click here to schedule a free quote.